Saturday, May 29, 2010

Business Building Tips for Entrepreneurs

Either/Or: An Experiment With 
Apricots


A young man, serving in the army, was assigned KP duty. Specifically, he was responsible for the apricots in the chow line. Now, most of the soldiers didn't care for the apricots, and generally passed this young man without taking any.

After a while, the young man changed his serving tactic. Rather than ask his fellow soldiers if they "would like any apricots," he simply said, "One apricot or two?"

Most of the soldiers went away with at least one apricot on their plate.

How many times do you give your prospects/customers a chance to "slip" away without a sell? Is the way you sell to your customers making the most of your products/services? Sometimes, prospects and customers simply need a push in the right direction.
  • Always speak about your products/services with enthusiasm
  • Assume your prospect/customer wants/needs what you have to offer
  • Use encouraging words and phrases such as "when you buy this product" versus "if you buy this product"
  • Ask for the sale! Later...ask again!
Follow these tips and you'll be surprised at the number of customers that walk away with your products and services.


Sincerely,

Clate Mask
CEO, Infusionsoft




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Developer Shed Weekly SEO News for 2010-05-28




May 28th, 2010
Welcome to the SEO Chat newsletter! Memorial Day is fast approaching for those of us who live in the United States; as you enjoy the barbecues, the parades, the picnics, and the many other ways we celebrate, take a moment to remember the meaning behind the holiday, and be grateful to the men and women who made the ultimate sacrifice to protect our freedom and our country.
Meanwhile, many of us are having a hard time just protecting our privacy, as any Facebook user could tell you. But the wildly popular social site says it's trying to make things easier. Don't believe me? Check out the article we're highlighting this week from eWeek. Personally, I plan to open my Facebook account in one tab with the story in the other and make my changes accordingly.
It's an all-news week at SEO Chat. Monday we told you about Togetherville, a social networking site designed to be safe for younger children. If you operate a small business likely to be reviewed online, you need to read Tuesday's article; it discusses some disturbing rumors about Yelp's ad sales tactics. Do you need an inexpensive office suite that makes it easy to collaborate? Wednesday's article took a look at the new collaboration features in Google Docs...capabilities that just might make it ready to take on Microsoft's Office.
If you're actively engaged in SEO, you probably worry more about links than you ever thought you would. Is there such a thing as a bad link? What happens if a spam site links to you? That's the topic for discussion in this week's thread. Be sure to stop by the thread and add your expertise to the conversation.
Speaking of adding your expertise, why not share it with the world by submitting a tutorial to Tutorialized? It's free, and you'll get a global audience. You'll find more than 100 tutorials on SEO-related topics such as choosing keywords and website promotion, but we always welcome more.
Finally, our Spotlight, just for our newsletter subscribers, focuses on getting your website indexed by Google. How can you be sure Google's spider is properly crawling your site, and what can you do to help it? Scroll down to the Spotlight to find out.

As always, thanks for reading.

Until next time,
SEO Chat Staff
ARTICLES
TOOLS








Google's New Collaborative Docs
by Terri Wells
2010-05-26
Who would have thought that "organizing all the world's information" could cover so much ground? In following its mission statement, Google has become much more than a search engine. This means it ends up competing with many companies on battlegrounds other than search. This article talks about Google's updates to Google Docs, a product that has more in common with Microsoft's Word than the company's own search engine.

These days it seems as if Google is content to make enemies by stepping into other's territory without much of an apology. The latest example of this was in 2009 when Google Docs was taken out of Beta and widely released. In a very short amount of time, Google Docs has managed to become both a smash hit and a major rival to Microsoft Word.

Aside from having the huge advantage of being free (Microsoft Office, and specifically Word in this case, is quite expensive), Google Docs also comes equipped with many--if not all--of the same features as Word. We can�t dismiss the service�s non-existent price tag too quickly, though, because it�s something that not only sets it apart from Microsoft, but it also sets it apart from other document sharing services, which usually require users to pay a fee. Not only that, but Google Docs also has the added benefit of combining the features of Writely and Spreadsheets, essentially acting as a web-based word processor, spreadsheet, presentation, form, and data storage service.
Read Google`s New Collaborative Docs




How Online Reviews are Affecting Local Businesses
by Joe Eitel
2010-05-25

For restaurant and small business owners, a bad review in the local paper was bad enough. Now they have to worry about bad reviews online. Review web sites form an entire subcategory, and since reviews turn up when users search, they can contribute to making or breaking a business. This article not only explores the trend, but shows why it's a cause for concern, especially in the case of Yelp.

If you're a restaurant or small business owner, negative reviews are the last things you�d want to read about your establishment. Thanks to the Internet--where everyone�s a critic--these are the kinds of reviews being published online and viewed by millions of people searching for local eateries and businesses on Yelp , a hybrid social networking, user review, and local search site with over 31 million users worldwide. Successful establishments who don�t have much to worry about can make light of their bad reviews, but for small, struggling establishments online user reviews can make or break their business.

Online reviews have become a powerful tool that create new hot spots and make businesses boom, but bad reviews can close establishments and deliver a major blow to income, popularity, and the number of new customers and referrals an establishment gets. Because of sites like Yelp, small businesses are being forced to navigate a new and unfamiliar world: do they ask their customers for positive reviews? Do they write reviews of their own establishments? Is there anything they can do to get rid of bad reviews that plague their business? It�s complicated for many, and to make matters even worse, there�s evidence that suggests Yelp extorts businesses to make bad reviews go away.
Read How Online Reviews are Affecting Local Businesses


Togetherville Offers Safe Social Networking for Children
by wubayou
2010-05-24
Thanks to a new social networking site called Togetherville, children will now have a safe and secure way to partake in social networking. Founded by Mandeep Singh Dhillon, Togetherville is aimed at children aged six to ten years old. Think of it as somewhat of a Facebook for kids that allows parents to oversee their children's online activities and also encourages interaction within a child's actual community, but in an online manner.

While some sites have tried to encourage children to participate socially with others via avatars and created online personalities, Togetherville has children use their actual selves. Children cannot be anonymous on the site, which allows them to be themselves and interact with others to help them grow and develop, rather than hide behind a fictional character.

Parents will likely find Togetherville reassuring as it places them in control. Parents can sign their children up for the site only via their own Facebook account. Once their child is signed up, the parent can then pick which of their Facebook friends they want to interact with their child. For example, one can select a few of their neighborhood friends, an aunt, a grandmother, and so on.
Read Togetherville Offers Safe Social Networking for Children

Can incoming links ever hurt you? That's the question being asked in this week's thread. Be sure to stop by the thread and add your two cents.


APTD361

What if a spam site is linking to my site?

So as I have been looking into our current backlinks, it seems like someone may have submitted our website to a site that is clearly spam.
It may have been submitted years ago by a coworker who didn't understand backlinking and submitted our site wherever we could get a link, or a bigger fear -- a competitor may have submitted it in an effort to diminish our rankings.
If the latter is true, should I be worried? Does Google take into consideration that this kind of thing could happen?


Enderhall
A link coming into your website can not hurt you. Otherwise it would be much easier for an SEO to hut your competition than to get you quality links.


Enderhall
Quote:
Originally Posted by APTD361
What about the cases of people that used link farms and ended up dropping on the SERP? I have heard of numerous instances where someone would be #1 with a couple hundred backlinks, bought more links, Google caught them, and they were dropped to #10.

Good question.
Links don't "hurt" you, BUT if your rankings were based on hundreds of crummy back links from a link farm, those links will get devalued and your rankings will suffer.
If, however, your rankings are based on good links and someone adds your site to a devalued site, then the worst that happens is that person wasted some time. The link has no value, so it will not help and it will not hurt.


Posts from this thread may have been abridged or removed. Forum members are responsible for the content of these posts.
Read the full thread.

Getting in Google's Index
You want to make sure that Google has crawled and indexed all of your site, so you get a shot at showing up in the SERPs when searchers use your keywords. How can you be sure that you're in Google's index? You can use the search engine's site: command. That may work well for small sites, but, as respected SEO Chat forum member PhilipSEO pointed out, it's ⤽wildly unreliable for large ones and tends to severely underreport the count.⤝ What can you do?
For openers, you could try Google Webmaster Tools, but PhilipSEO thinks this could also be unreliable. Google Analytics could be helpful here, as it will show you the total number of pages that have received visits. PhilipSEO recommends manually running cache: checks of all of your most important pages and a sampling of secondary pages to get a feel for how well Google's spiders are crawling your site.
If you're not happy with what you find out, what can you do? While nobody can control Google's crawl rate (except Google, of course), there are things you can do to lure the spiders. PhilipSEO offers a list of 13 factors that may encourage spider visits. Not all of them are completely within a webmaster's control, but that shouldn't keep you from doing the ones you can control.
The most important factors, not surprisingly, revolve around backlinks. PageRank comes up first on this list, and that's heavily influenced by backlinks. ⤽Google's Matt Cutts has recently admitted, interviewed by Eric Enge, that your site's crawl rate and depth of crawling are roughly proportional to PR,⤝ PhilipSEO wrote, and noted that ⤽SEOs have long known this.⤝
Just plain backlinks come up as the second factor PhilipSEO lists, but it's not a matter of numbers; it's also a matter of how fast. Take a web site that is rapidly adding lots of content. If it is not also adding a respectable number of links at the same time, what does that say about the quality of its content?
Deep linking � that is, linking to individual pages � can also help get pages indexed and keep them out of Google's supplemental index. So if you're asking for links from another webmaster, don't insist that they all go to your home page. And as you're building your internal links, make sure important individual pages receive some of these as well.
The last point I'll cover here from PhilipSEO's post (please visit the link to read the rest) is completely within your control: site navigation and hierarchy. Yes, setting this up in the first place is a lot of work, and changing it can be even more painful, especially for a large site. But neither Google's spiders nor your human visitors are likely to go more than 3-4 clicks into your site in search of something. So put all your main categories at your top level of navigation.
As an example of a content-based website, SEO Chat (and its sister sites) lets visitors follow this path: home page to category page to individual article. If you're looking for an article on a particular topic and you don't see what you need among the article blurbs on the home page, you can still get to a salient article in three clicks. This is what we truly mean when we say that the Internet puts information at your fingertips. Shoot for this ideal, and both human and spider visitors will return to your site again and again. Good luck!

Read the relevant forum thread.

Friday, May 28, 2010

Not ready for Email Marketing 2.0?


Saqib,

It's been a week since you downloaded our free report "Email Marketing 2.0." And I have to admit, I'm a little surprised you haven't checked out our demo yet.

As an entrepreneur, you've dealt with email marketing challenges: opt-outs, spam complaints, unopened emails, and angry replies. For most entrepreneurs, it's just "part of doing business." But Email Marketing 2.0 changes all of that. It helps you send targeted, relevant messages that your contacts want to open.

If you're ready for a new, profitable trend in email marketing, then check out a demo of Infusionsoft.

Yes, I need to watch the Infusionsoft demo!

Otherwise, I'd like to continue sending you small business tips, tricks, and marketing strategies. If you're not interested in receiving valuable small business and marketing emails from us, then you can simply  opt out now.

Let me know if you have any questions!

Ramon Darling
(480) 385-7612


Thursday, May 27, 2010

WordPress 301 Redirect: Tips and Techniques




March 12th, 2010
Welcome to the SEO Chat newsletter! Google still means search to most people, but to a growing audience it means applications. The company highlighted that this week with its launch of Google Apps Marketplace, and eWeek has the story. Could the search giant finally be poised to beat Microsoft in the business applications sphere?
That's not all Google has been up to by a long shot. Monday's SEO Chat article covered the company's Living Stories endeavor, and its implications for traditional newspaper publishers. If you're looking for a program that will both deliver web analytics and secure your web site, you might want to check out Tuesday's article; it kicked off a two-part series on CrawlTrack, open source software that gets the job done. Speaking of doing the job, if you need to employ some 301 redirects on your WordPress website, Wednesday's article can help; you'll see how to do them correctly, with a minimum of search engine issues.
Many people are looking for work in this economy, and the SEO field certainly isn't immune to the ups and downs. If you're one of those people, or you've simply decided it's about time to update your resume, you'll appreciate this week's thread. It offers some great advice about what to include and how to format that all-important document in a way that takes account of the special quirks of this field.
If you're looking for more information to brush up your skill set, stop by Tutorialized. It features more than 100 tutorials on SEO-related topics. Recent additions cover keyword research, website marketing and promotion, general SEO, Google optimization, and more. If you'd like to share your expertise (and get your name in front of our global audience), you can always submit your own tutorial.
Finally, our Spotlight, just for readers of our newsletter, deals with linkbuilding methods. Which ones should you use? The answer to that question isn't as simple as you might think. Scroll down to the Spotlight to find out.
As always, thanks for reading.
Until next time,
SEO Chat Staff
ARTICLES
WordPress 301 Redirect: Tips and Techniques
CrawlTrack: Tips and Techniques for Webmasters
Google`s Living Stories: the Final Nail in the Coffin for Paper Media?
SEO on Tutorialized
SEO Thread of The Week
SEO Chat News Spotlight
TOOLS




WordPress 301 Redirect: Tips and Techniques
by Codex-M
2010-03-10
There are several instances when you administer WordPress blogs where you will need to perform a 301 redirect. It is one of the most important corrective actions you can take when moving content. No other methods are as friendly to search engines, but it must be done correctly. This article will explain how.
Other methods, such as doing a temporary redirect (302), using JavaScript or a meta refresh redirect, are not friendly to search engines and can result in improper crawling of website content. In most cases, your redirected content (at its new location) can never be found by search engine spiders because they will not follow any type of redirect unless it is given a clean 301 redirection status.
Other reasons why you should do a permanent 301 redirect are to maintain search engine rankings, such as in Google. If you have an old, ranking URL in Google and move to a new, permanent location, a 301 redirect can pass the search engine ranking score of the old ranking URL (not abruptly; it will take time) to the new URL. Hence the new URL will appear and start to rank in the search engine results, replacing the old URL.
Read WordPress 301 Redirect: Tips and Techniques

CrawlTrack: Tips and Techniques for Webmasters
by Codex-M
2010-03-09

If you're looking for a web analytics program but don't want to use Google Analytics, you might want to give CrawlTrack a look. This web application goes beyond simple analytics to help secure your website. Let's take a closer look.
CrawlTrack is a web analytics and security web application for PHP-MySQL powered websites. It is similar to Google Analytics in the way that it tracks visitors and traffic sources. However, one of the positive aspects of this application is the ability to block website hacking attempts. Aside from offering traffic analysis/monitoring and security benefits, it is open source, which means you can implement it in your website for free.
One of the most serious security problems on the Internet is website hacking. Unfortunately, a lot of web applications are still unsecured and do not offer anti-hacking protection. CrawlTrack has anti-hacking features that detect two of the most common hacking methods, namely MySQL injection and code/JavaScript injection.
Read CrawlTrack: Tips and Techniques for Webmasters

Google`s Living Stories: the Final Nail in the Coffin for Paper Media?
by Joe Eitel
2010-03-08

Google has earned the wrath of publishers before. You'd be upset at Google, too, if it looked like the search giant was going to put you out of business -- or at least force you to seriously rethink your business model . Living Stories, one of Google's more recent endeavors, preesents news in a whole new way...with repercussions likely to be felt at every big newspaper.
Google is so financially successful that it appears as if the tech giant doesn't feel as if the rules apply to them. During a time when most companies are cutting down on their free services and applications, Google keeps churning them out. Nor do they stick with the safe bet. Now they look set to do news publishers one better.
Their latest endeavor, Living Stories , is perhaps their most interesting and daring yet. A global study recently found that the age of the average Internet user is 28 years. It has also been found that those in their mid- to late twenties don't really read newspapers anymore. Even worse, online newspapers are severely struggling to draw readers in and generate any kind of revenue.
Read Google`s Living Stories: the Final Nail in the Coffin for Paper Media?

In this economy, it seems like everyone is looking for work. If you're an SEO trying to catch the eye of an employer or client, how should you set up your curriculum vitae? That's the question asked by the original poster of this week's thread; check it out for some great advice, and don't forget to stop by and add some of your own.


thegodfather
CV's

Hi guys,

I've been an SEO practitioner for 4 years now and I want to completely re-vamp my CV. Can anyone give me any pointers and what things to highlight? I know your responses will be generic but I appreciate any help.


Aignam
Couple of pointers:
- Depending on what you've been doing, you may want to delineate your work experience into either Jobs or Projects - this is usually the difference between an in-house SEO and someone working on their own or for a firm.
- In either case, use numbers. Don't tell what you did (built backlinks, edited HTML code)...who cares? Show us what change you were able to make - traffic numbers, conversion rates, bounce rates, ROI. Show us the impact you were able to make, how you were able to track it, and the value you were able to create.
- Ranked well for some competitive keywords? I think most of us have a few million-dollar single word keywords under our belts. Don't be afraid to highlight these, or at the very least, bring them up in an interview.
- Skills section - at the bottom of your resume, create a skills section and have 3-4 columns where you can list everything you can do. As much as I stress showing results, employers (and RECRUITERS) like, and look for, buzz words - linkbuilding, social media optimization, etc. Make sure your resume is well-optimized for these keywords. ;)



himanshu160
Highlight your achievements. Use graphs and charts to show the results you have achieved in terms of traffic, sales, usability, user engagement etc. I know nobody uses that in a CV but I think this will have a very good impact on your potential employers. I use lots of graphs and charts for consultation and for virtually anything I want to sell. People love screen shots, those graphs in which they can see clearly how the traffic is increasing month after month. Use a slide deck for online CVs. Become a salesman. Remember you are dealing with businessmen and they understand only one thing, ROI.


Posts from this thread may have been abridged or removed. Forum members are responsible for the content of these posts.
Read the full thread.

Which Link Building Advice Should You Follow?
Conflicting SEO advice abounds, and when you're new to the field, it's all confusing. Even where experts agree, they also disagree. For example, everybody will tell you that it's important to build links to your web site and content, but there's some serious disagreement as to the best way to do that. Sharka, a recent poster to our forums, noted that a lot of SEO experts say that forum posts, social bookmarking, article marketing and blog comments are not good sources of links. Fair enough, but that hasn't matched his experience.
“You see, I have an article published on my site that has received much praise from experts in my field and has acquired lots of good quality links,” Sharka noted – but that article sat on his site for seven months with only three low-quality links. It didn't start winning acclaim – or good quality links – until AFTER it was published in several article directories. “It was an SEO expert that advised me to have it 'respun' and submitted...In the first few days I had 11 links pointing back to my article and now it has 134 links from a variety of sites...” Since he can track where visitors to his site are coming from, he can tell that those links leading to the article are also leading to inquiries and conversions.
What does this mean? Keep in mind that Sharka started with great content. Great content needs to be marketed correctly to really fulfill its potential for your site, however – and the best form for that marketing just might vary with your field, the kind of content, and where your target audience hangs out, among other factors. So knowing your audience is important in two ways: first, it helps you to figure out what kind of content they'll be interested in, and second, it gives you a clue as to where you might find them so you can give them a taste of what you have to offer.
SEO Chat member Highland made an interesting distinction on this topic. SEO is ultimately about building traffic, but there are other traffic building techniques beyond SEO. Talking about your new content on Facebook won't necessarily win you new links or help you rank in Google (and if you do it the wrong way, it could get people annoyed at you). But it could make some people who follow your posts curious enough to check out your site – thus building traffic.
As is often the case, respected SEO Chat forum member himanshu160 found the crux of the matter. Forum posts, social bookmarking, article marketing and blog comments may not be good sources of links, “but they help in building engagement with the target audience and influence the ranking positions to some degree, “ he notes. When your ultimate goal is conversions, you'll find there are many ways to get them. Quality links help in several ways, but so does engaging with your audience – and that's where getting social helps. Think of them both as means to the same end, and focus on each of them to the extent that they help you reach that end. Good luck!

Read the relevant forum thread.